Privacy notice

Who we are

Nexel Byte Limited is a company registered in Scotland (company number SC762407). This notice explains how we handle personal information collected through this website. Contact us at info@nexelbyte.com about privacy questions or requests.

Information we collect

When you send an enquiry, we collect the details you choose to provide, including your name, business email address, company, optional telephone number, service interest, optional budget range and message. We also process limited security information needed to prevent abuse, such as request timing and network identifiers. We do not include enquiry contents in application logs.

We use privacy-friendly analytics to understand page visits, broad referral sources and interactions such as booking-link clicks. Analytics must not collect form contents or create advertising profiles. Global Privacy Control and browser Do Not Track signals disable analytics collection where supported by this website.

Why we use it

We use enquiry information to respond to your request and take steps at your request before entering a contract. We use proportionate security and aggregate analytics information for our legitimate interests in protecting and improving the website. Where consent is legally required, we will ask before collecting the relevant information.

Who receives information

Authorised Nexel Byte personnel and service providers supporting website hosting, email delivery, scheduling, security and analytics may process information only for those purposes. Planned processors include Microsoft Azure, Azure Communication Services and Microsoft Bookings. We do not sell personal information.

International transfers

Some suppliers may process information outside the United Kingdom. Where this occurs, we require an appropriate legal transfer mechanism and proportionate safeguards.

Retention

Unsuccessful or exploratory enquiries are normally retained for no longer than 12 months after the last meaningful contact. Information connected to a client relationship may be retained for longer where required for contracts, accounting, legal obligations or the establishment and defence of legal claims. Security records are retained only for the period needed to investigate abuse.

Your rights

Depending on the circumstances, you may ask for access, correction, deletion, restriction, portability or objection to processing. You may also complain to the UK Information Commissioner's Office. Contact us first if you would like us to address a concern.

Changes

We will update the revision date when this notice changes materially. This policy is a launch draft and must receive appropriate legal review before production publication.